Toll Free: 866.575.3290 | Phone: 619.298.7361 | Fax: 619.374.2170

Client Services

The role of the insurance broker is changing.  Gone are the days when shopping your health insurance quote for a competitive rate is good enough.  Here at B. Wood Insurance, we provide a single point of contact for you or your employees to reach out to.  Helping clients with a wide range of service issues, including billing, claims and eligibility communications.  The overall success  of your business is our first concern, not just selling you a plan.   We provide communication materials and in-person bi-lingual open enrollment meetings, teleconferences and webinars.

B. Wood Insurance has access to thousands of resources to help your business.  We can guide you through health care reform with legislative notices, compliance information, employee and employer education, and pay or play calculators.  We can look into your plan design and benchmark against the largest health plan database in the country.  We can support your HR department with resources from employee handbooks, compensation statements, recruiting strategies, newsletters, and benefit summaries.  If your company is interested in wellness, we can help guide you through the planning and execution of the wellness programs as well. Providing employer guides, employee guides, and continued resources for consumerism.

We provide all of our clients with a customized portal to access thousands of documents on demand.  A community to speak with that has over 300,000 HR professionals from around the country for quick answers to day to day questions.  This is a one stop location that you can access many of the added value added services that B. Wood Insurance provides to support your company’s goals.

As your broker, we want to hold ourselves accountable for the services we offer.   To provide evidence of our commitment to service and your company’s overall performance, we will provide annual stewardship reports, holding B. Wood Insurance accountable to our promises.